This by the same team who brought you the DORA metrics and the SPACE framework. I suspect it is really a vehicle to sell books and consulting, despite the article largely making sense.
Maybe it is atonement of some sort.
Maybe it is atonement of some sort.
Anyone claiming we need to invent our own metrics needs to read Reinertsen.
Though I disagree with Logan about the change failure rate (see https://two-wrongs.com/you-can-reliably-measure-change-failu...), I still think he is spot on in terms of MTTR.
Strongly seconding Reinertsen for anyone interested in this, though. I think this article of yours is particularly insightful and of high quality: https://lucasfcosta.com/2022/08/31/engineering-metrics.html