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Comment by zoogeny | Hacker News Reader

I'm sure that there is a good reason why, but I dislike that Google Workspace accounts are often excluded from these kinds of things. I mean, I pay Google every month real money and in exchange I get less?

Add in the fact that I was denied access to the Bard trial due to it not being available in my country and I'm pretty uninterested in Google's releases in general these days. I had the same experience when the new Pixel Fold was released and instead of getting to see the product page I was redirected to the default Google store home page for my country. I couldn't even learn about the product.

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I'm pretty sure Google workplace accounts have a different privacy policy and ToS than regular accounts. It makes sense that they're separate if the service requires agreement to one ToS but not the other.

> I’m sure that there is a good reason why, but I dislike that Google Workspace accounts are often excluded from these kinds of things. I mean, I pay Google every month real money and in exchange I get less?

No, you pay Google for a business-focused offering that favors stability and proper integration of management tools for enterprise, so you get stability and products that have had proper integration of management tools for enterprise.

You can pay (for more storage, support, and other benefits) for the Google consumer offering in the form of Google One, in which case you get the consumer offerings even when they are unstable and haven’t been integrated with enterprise management, but don’t get the business-focused components that come with Google Workspace business offerings.

Workspaces mainly focuses on enterprise customers whose administrators (with good reason) do not like to be surprised when new services are added to their users' accounts without some kind of vetting process by corporate security, legal, etc. I know many "powerusers" like to sign up because it lets them use "gmail" but with their own domain, but I suspect this is a niche use case compared to those who use it in corporate/enterprise environments.

I hear you. Twice I have signed up for Google Workplace with my custom domain name and was very happy with the service, except having to deal with two Google accounts. I subscribe to several Google service using my free gmail account.

EDIT: I like MusicLM, I was trying it earlier today.

As of May 5th you can enable Bard for Workspace in admin panel: https://bard.google.com/updates

Where? I looked for it yesterday and still don't see it.

It's under experimental features or something like that. I just enabled Bard access for myself yesterday.

Under enable early access apps, but rolling out over next 15 days apparently

Workspace accounts get more support, right? So they only add products and features they're willing to do support for.

They could say “support is limited to the following services”.

All Google One subscribers get support on any Google product.

sp332 got downvoted but is exactly right.

Google has tiers of support for products (i.e. "How comfortable is SRE that they will be able to keep this thing in the air if every SWE that built it gets isekai'd into a magical universe that isn't ours tomorrow?").

Anything they put out in front of Workspaces customers is max-tier support because their data shows that customers won't stop paying because they haven't gotten a new feature yet, but will stop paying if they get a new feature and it's broken.

> isekai'd

I did not know this word, so...

https://en.wikipedia.org/wiki/Isekai

Thanks for that, I was in the dark on this word as well.

> Workspace accounts get more support, right?

IF you want “Google’s free consumer offering, but with more support and storage”, that’s Google One.

Workspace is a business-focused offering that favors stability, enterprise-oriented administration, etc.; it gets business-focused features that aren’t in the consumer offering, and it often doesn’t get new consumer features until they have stabilized and additional work has gone into enterprise administration for them.

Before Google One, buying Workspace (or whatever its name was then, its been through many name changes) as a way to get as close as possible to “Google consumer services (Docs, Sheets, Gmail, etc.) but with paid support”, but that was never what the offering was about, and there now is a clear and explicit offering that is exactly that, so continuing to complain that Workspace isn’t what it is explicitly not intended to be and what Google One explicitly is somewhat pointless.

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