A Union Busting Chatbot? Eating Disorders Nonprofit Puts the 'AI' in Retaliation

labornotes.org

3 pointssorokod2 comments

"Is artificial intelligence a new union-busting tool? For the leadership at the National Eating Disorders Association, it would seem the answer is yes.

Two weeks after the Helpline Associates at the NEDA won our vote to unionize and join Communications Workers (CWA) Local 1101, NEDA interim CEO Elizabeth Thompson made a surprise announcement: the Helpline was being eliminated and replaced with a chatbot. Every newly unionized employee would be jobless as of June 1."

Possibly this is AI as it is understood by the technologically unsophisticated, but a still a harbinger.

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