Lessons from a Haskell startup

Prompted by this article: http://news.ycombinator.com/item?id=35550

One of the things that stuck in my mind was the comment about having to earn the right to talk to a customer, before you even ask them what they want or if you can help. (Also, "keep the blue line above the red line"!)

The company is http://www.galoisconnections.com/.