Wendy’s debuts an A.I. chatbot for drive-thru orders
fortune.com
fortune.com
Note that people adjust their behavior as well. As people interact with these more, they'll sometimes be frustrated but they'll adjust.
Now, after all that, please don't paint me as a techno-optimist. I think that it's very likely that we're about to cause some massive social problems by making it so that the average human doesn't have many options where they can provide more economic value than a machine, and meanwhile, are there really that many problems today that tech can solve, as opposed to problems of simply coordinating people?
And that's not getting into the whole "are AGIs going to make humanity extinct" question, which, after getting into it, I think is pretty darned likely at the rate we're going.
I asked it for the part number of a common failing part for a given model, and it confidently replied - with a part number that does not and never has existed...
It was formatted right, and the correct number of digits. It was just that it was wrong.
In both cases it looks like they went back to human order takers.
>baconator added
"no, remove that"
>baconator removed
"Add cheesy bacon fries"
>frosty added
Even IF they knew what to recite from the handbook, the odds of surfaces being kept clean enough or incorrect items not making it into a meal are low.
At the window they confirmed most people were complaining about it