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Looked at the staff list for a product manager, or a UX designer ... eventually found "product and business development manager" (and "product design manager" and almost everyone else is an engineer. I'm guessing the product and design people are super overstretched and don't have a lot of sway. So that would explain why the UX is what it is.

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It's quite functional but the UX is poor. I had to Google how to add a second account. That should be very intuitive to locate for a newbie. It feels very much like other FOSS: built by developers, for developers. I think they could unlock a lot more customers if they employed a designer and product manager.

Yeah, the UX could do with some improvement but IME once UX people have their claws in they change the design every 6 months to give themselves something to do. Anyone who works in the industry surely shares this pain.

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