But it is almost the opposite. Fly by night names and resellers on amazon, are more stable than google. Some even have far better support!
Just bizarre.
Someone should tell google that outside of SV, people hate iterate often, hate fast change, and just want security updates and bug fixes, no feature changes, no gui improvements, just stable stable stable for decades.
And google could do it so easily! Shared dev platforms, long term support branches, they could own the world.
And they could open source old hardware firmwares at end of life. Strutt and preen about how they are the beautiful peacock of the OSS world, and do their best to keep old hardware from the trash.
Instead they are so short sighted, they can't see beyond a quarter. ChatGPT and its potential was well known, google is a subject matter expert, and yet they were astonished at the progess and press and bing?!?!
They have no vision, no look ahead, trash their brand, destroy their image, piss off consumers, and for what?
To dabble in things they well know will shut down tomorrow anyhow. Gee, great.
It feels like I only hear this on tech forums. Everyone outside trusts Google and that’s kind of the issue
You need to see multiple failures before you can move the needle on a giant. This is especially true of a popular brand which is seen on android phones everywhere and it's essentially intangible (one example: you buy an asus phone, you still see "with google", but you don't associate poor sw with google: people still blame asus).
It's also much slower for physical products.
If you don't buy new cars but go for the 10y low-mileage ones, you'll be about to start experiencing extremely shitty car infotainment systems where every system cloud feature is useless because the api endpoint is already broken.
For houses and appliances it's even longer.
The problem is those past products and broken cloud features will haunt companies even if they corrected themselves for newer ones. You can't get rid of those as fast as you drop cloud services and make people forget. Google (and others) will learn this the hard way, in the long term.
I bought a house with a "smart" boiler and the UI and app are absolutely atrocious.
Worse still it doesn't have basic functionality like my parent's manual system had 40 years ago like temporarily being able to turn it on without changing the schedule, doesn't have a weekend setting, requires me to send my email address and address to a third party who then have full access to when I turn the system I to holiday mode. Basically a lovely treasure trove for thieves.
Compromising the centralized server is a one-time cost; once you've snuck something in there to regularly send updates where you can see them, you get alerts on those 1/100 houses that are rich and dumb enough to pay for this overpriced "smart" boiler. Maybe you can even work out a way to let people all over the world subscribe to these updates for a fee and let them take the risk of actually breaking in and fencing stuff.
Heck, you could even hack your way into a bunch of other smart home servers, and bundle all of that up into a nice little darknet service offering regular updates of stuff like "everyone in a 20mi radius of a given point who is setting all their smart stuff to vacation mode". That sounds like it might be a pretty nice passive income stream if you don't care about the very obvious legal/ethical issues involved.
And maybe your nice little darknet service could also let people say "hey, do you know anything about jon-wood?" and reply with "why yes we do, here's a few hints, would you like to pay for more?".
The risk/reward calculations on this might only work out if you're a regular employee of a highly-organized crime ring instead of the mysterious hacker running a darknet site that serves as one of many hubs of a decentralized crime syndicate, I dunno. The hacker sure makes for a cooler story if you're writing a techno-thriller or a cyberpunk novel though. :)
In fact often the internet connectivity is a separate plug-in module you can just not install.
Loads of these devices get installed into garages and suchlike where the wifi is no good, so most installers will know that their systems can work without internet connectivity and will be used to installing them that way.
It seems a particularly bad design because if the power is out in our area then probably so is the Internet. (Apparently our local ISPs haven't discovered putting a UPS in with their last-mile equipment yet.) And yet these were battery-backed systems that could take over supply for our own property during an outage so having access to their UI to change settings in the event of a longer outage could be important.
You have conaumer rights over the reasonable lifetime of a product for something to keep working.
The reasonable lifetime of a home surveillance system, as he says in the article, is 10+ years.
The default safety settings on my nest is 45F for heat and 95F for AC. This setting is user adjustable so maybe your family member override it.
That being said, I’ve double checked and it is Netatmo [0] and not Nest. The point still stands, that some cloud based home automation devices behave stupid if they cannot talk to the server.
[0]: https://www.netatmo.com/en-gb/additional-smart-radiator-valv...