However, I can’t see how their new approach will be successful either: https://twitter.com/Shpigford/status/1645422615279050758
Why won’t existing companies that already have the users and existing connections fast follow anything the startup does? They are competing head on with billion dollar companies and adding a chat interface and video conferencing as the differentiation.
They have to do all the hard parts to onboard users, convince them to connect with their financial institutions, establish trust with financial recommendations, build a two sided marketplace with financial advisors, yet Mint or wealth front or many other companies could spend six months and have a better product out in the market with an established user base and way of making money.
Why are investors excited by this pivot?