Discord’s username change is causing discord
theverge.com
theverge.com
I have several friends who use Discord as their primary social outlet. The vague way this change is being rolled out is causing a lot of heartburn for them.
It's strange to have a social platform force everyone to change their screen names. The vague way that they're rolling out the change over "several months" without any indication of timelines is making it worse.
From a product point of view, it would ease the pain if they would have communicated each person's username selection date in the app. Instead, they gave vague advice to watch for some unspecified in-app notification to pop up at some time in the next few months. For people who are anxious about keeping their screen names, this is a recipe for anxiety.
Ask yourself: does this add value to my service? I think the answer is a 100% no. Ask yourself: does this move hurt my brand? Guess what is happening right now.
This is idiocy in action.
Driven by some exec or PM.
The numeric distinguisher was good, actually.
This is not correct. There is a username associated with your account. It's used in friend requests.
Display names are an entirely separate concept; they exist on a per-server basis. The same discord account can have many different display names at once. When you join a server, your display name on that server defaults to the part of your username before the numeric tag. But you're free to set it to whatever you want.
Yes, but you have to manually set those. You default to your proper username. My understanding from the blog post is that now it will default to your display name, and that the username will be for identification scenarios.
Which is trivial to fix with another digit, and not the reason they're doing this massive change.
RN what I do is share a qrcode for a small server that I admin and then friend/add ppl as they join. Totally not needed tbh.
Generally discord does a great job with onboarding, hope they figure this one out.
IMO, I think it's also ok to give preference to people who 1) were there first 2) pay for the service
Isn't this exactly what Discord is doing?
The issues are the order they have chosen is not that simple. They are giving verified bots first choice (some of these are questionable), then owners of partnered servers, then discord for business, then it is going by account age.
They have added a clarification to their blog post: "Current Nitro subscribers paying for the ability to customize their discriminator that registered for Nitro on or before March 1, 2023 will also be given early access." Yeah, when early access is in the list I do not know.
And if some users think they are relevant, let it be an optional additional name for premium users.
Outside of that, the issue isn't a problem.
For a community based platform like Discord it's valuable to let people have the name they want and if that means people make typos from time to time, then that's necessary.
I don't think this is a big enough problem, but I do see how this can be a problem.
Do you really want people braindead enough to not figure that out on your platform? I don’t, and certainly not if their incompetence inconveniences the existing users that make the platform what it is.
Regarding discriminators: have 5-digit discriminators for usernames used by more than 10000 accounts
Don't force people to use E-mail addresses as user IDs. It's a terrible idea for security and it's just straight-up dumb. Talk about amateur hour.
And then yes, there is no validation that someone named „@verge“ is really from TheVerge – simply because there is no such name, and users just need to tell people that 3728348 is their handle. Like a phone number. Unique, easy, fair.
If every website did this, no one will ever sign up.
Not to mention, I said ANY string; that could be your E-mail address if you want it to be.
Finally, your assertion about "any Web site that did this" is absurd, since a huge number of (probably even most) forums are powered by software that requires you to specify a user ID that doesn't have to be an E-mail address.
I also said that users COULD use their E-mail addresses if they wanted to. An E-mail address is a string, and I said "any string." I mean you yourself pointed out, "On Steam, people login with their username or email address"
So what's the problem?
Because they already have to remember their email address for other things, like to give it to people, to log into LinkedIn, etc.
Now you want to give them another piece of information that they must remember in order to log in?
You do realize that millions of Web sites, including every financial institution's (that I've ever seen, anyway) let (or require) users set up legitimate IDs that are separate from their E-mail addresses, right? Or is this news to you?
Millions of forums based on PHPBB alone use proper user IDs instead of forcing users to use an E-mail address. That's just one open-source forum system: https://www.phpbb.com/community/viewtopic.php?t=546501
If you want more info on why E-mail addresses are a stupid user ID: https://goldmanosi.blogspot.com/2012/06/forcing-people-to-us...
Discord doesn't have unique usernames right now.
Add a number. Before your unique username was your name + a 4 digit number. You could do the same thing here with your name plus a number.
My username on Discord is "Ed#1234". My username will not be "@Ed". That sucks, the change isn't my choice, and I've canceled my subscription because they're removing the one feature, as much of a vanity thing as it is, that I liked enough to give them money.
(This isn't an invitation to well-actually-that's-illogical about it. I could not care in the slightest if you think it is sufficiently lesswrongish to be valid. They're changing my username out from under me. That sucks. They have lost me as a customer.)
Also this is a terrible decision IMO.
The discriminator allows people to have their own name of choice.
If people aren’t accepting friend requests have they ever thought that maybe.. nor everyone responds to friend requests?
I just checked my discord and I’ve got 82 friend requests. I don’t add anyone except people I actually want to.
Three months from now: Discord raises 500 million dollars to make the next generation social media company.
Wonder if that would be before or after a misguided attempt to purge NSFW content>investigation is centered around the reported messages, but can expand if the evidence shows that there’s a bigger violation.
>we may investigate whether the entire server is dedicated to bad behavior, or if the behavior appears to be part of a wider pattern.
>we know there is also violating content on Discord that might go unreported. This is where we get proactive.
>When we have data suggesting that a user is engaging in illegal activity or violating our policies, we investigate their networks, activity on Discord, and their messages to proactively detect accomplices and determine whether violations have occurred.
They do this probably because the SaaS reality seems repressive (i.e. they don't want to be seen as another Facebook), uncool with a younger audience, antithetical to 'gamer culture' which evolved out of self-hosted servers, and maybe gives a specific hint around pricing (just guessing, not a marketing expert).
IRC was a hub for gamers (among others) since well before Skype, Steam, and Reddit were conceived. Teamspeak itself never really had "communities", it was really just "the thing you log into to voice chat during the match" and was almost always a strict subset of the community that paid for the server.
Regarding teamspeak, you're wrong. That may have been your limited experience but I saw many actual communities which existed on teamspeak. People used it in many different ways (and still do).
https://netsplit.de/networks/statistics.php?net=SwiftIRC 1/2 to 1/3rd of its prime is diminished, sure, but far from dead. Today is what dead looks like.
A few thousand users might not seem like much compared to Discord's current userbase, but mass migrations like that were a pretty good shot in the arm for it right out of the gate.
I wouldn’t expect, nor want discord to know if my material is nsfw or not. If they imposed any restriction it would make me less likely to use them.
I noticed through using bark, an app used to monitor and protect kids device usage, that discord doesn’t provide any api user access to content and the only way to see material is through their app.
Discord "servers" are just instances of Discord on Discord Inc's cloud. Discord never claims that they are private in the sense of 'sovereign', only that you can moderate them yourself.
Discord openly states in the TOS that their "Trust and Safety" team can see literally everything you do (channel messages, DMs, attachments, etc) at any time.
That's why the only solution is fully E2EE platforms for anything you have an expectation of privacy towards.
But all that money goes to pay off their VC debt, not to the person that created the community. So that's fun.
Not my definition of private.
> I don’t want discord checking what I’m saying in my own server with my own friends.
Then use E2E encryption.
Great idea, except for the part that modifying the client is a bannable offense itself, and you can get banned as a spammer for using it too often. Nevertheless, it's possible: https://github.com/leogx9r/DiscordCrypt // https://github.com/An00nymushun/End-to-end-Discord-Encryptio...
(I'm somewhat upset the UK has done this, with actual charges for hate speech communication on private whatsapp groups)
Everything is recorded and stored forever. One is beholden to the French authorities, the other serves the US.
I say, build your own chat system. It's not that hard.
Also matrix is e2e encrypted.
Look at data collected section, they basically collect everything, nothing is deleted.
https://foundation.mozilla.org/en/privacynotincluded/discord...
As for the link, are you talking about the "app" or the web version? Of course the "app" is collecting anything that it can. Don't install it.
Use Mumble for that.
Indeed I always considered this a major bonus point for discord. Sigh.
His reasoning that '“almost half” of all friend requests failing to connect people to the right person' clearly alludes to some friending metric they want to improve. It's an easy "fix" and they're probably right, this change is highly likely to "move the needle" on this metric and other related metrics such as # of friends, first month retention, etc. as a result of better early user friending experience.
But modern tech product development and its obsession with "moving the needle" avoids this question: What about the long term effects? I would ask, does making Discord more like traditional social media eat away at its "core culture", that essence that makes people loyal and likely to stay with it over months and years of time?
While you can have a holdout group to "measure against",because of the network effect it doesn't always work out the way you intend it to - if your friends stop using Discord as much, you're likely to use it less as well.
To me, it sounds like they have a) immense outside pressure and b) decreasing conviction in their original vision, which feels like the beginning of the end.
Typing the correct name into a field is not. I have a hard time understanding who’d fail at that.
It's not a bug, it's a feature. Considering how often users prefer anonymity, global search for users is a bad idea.
These seem like two different problems. First, who knows their number in Fortnite, LoL, Battle.net or any other gaming service which use the same kind of naming scheme? Probably most don’t. And I don’t see why anyone needs to know this. Just copy paste the thing.
Which brings me to second: maybe the UI around inviting friends and/or copy-pasting a username#number is not clear enough and this metric could be improved with better UI?
I have no idea what Discord is up to. They made a big decision in a weird meeting.
Discord's server invite is already the superior UI around inviting friends. Just send server link. It's easy to add friends there. Friending people you weren't already planning on being in a server with is an anti-pattern.
Then for starcraft2 they added a 3 digit number - basically same system Discord uses - to differentiate usernames. But why? How is that any different than a unique username except it's now more restricting and confusing to boot.
Just have unique usernames and/or a display name.
* This type of account is called a "barcode"
* SC2 is now free to play, so anyone can create a barcode account. The biggest barrier for top level players is needing to play ~10 hours to have a high enough rank to get interesting games.
* For top 1000 players this allows them to play games without the opponent knowing their style before hand.
* For top 100 players this allows them to experiment with different styles in public games without their tournament opponents knowing how they have been playing recently.
* Professional SC2 is changing from having a couple of big tournaments every year to having frequent smaller tournaments. Previously the top 10 players might publicly play only a handful of events throughout the year so their opponents would have less information about their strategies and play styles. Now, the best players are being forced to play publicly multiple times a month or not be able to generate enough winnings to support themselves. This is making barcode play less attractive for top 100 players, as being secretive is less important than being consistent.
* Along with this change, many professional players are shifting into content creation/streaming. Players like Hero Marine(Germany) and Harstem(Netherlands) are leading the way on being a professional level player and a content creator. Players like PiG(Australia) are leading the way on being pivoting a former professional career into a content creating business.
* There's a surprising number of players with lifetime winnings in the hundreds of thousands of dollars range. Serrel(Finland) and Maru(S. Korea) have crossed over one million. Dark(S. Korea) is going military service soon with over $990,000 in total winnings.
In the games I'm familiar with, pro players can still practice together secretly when prepping for a major tournament. But everyday play is just under one's own username.
[0] https://www.youtube.com/watch?v=J-XbHBQAco8 (Around 4:20, Terran player didn't see obvious thing and it cost him the game)
But it's not actually the user name they want since it is required to have a special number attached to it. Which is the part that makes it confusing, and also a restriction.
On my friends server everyone changes their server name a few times per week (for whatever quote or joke is topical), and it's the discord handle we use to @ each other, and the discriminator isn't important. But now I'm sure many of us will need to change our discord username.
The difference is that I’m almost never in a game with another Aeolun, so now everyone can see that nice looking name instead of Aeolun442, even if I still need Aeolun#442 to have people add me to their friends list..
How would you feel if you paid for Gmail for years, then suddenly they say you're going to be forced to change your email address. Or your phone number, the phone number that you've had for years. The way that everyone reaches you. Now you have to pick a new number at a random time based on when you signed up for the service. MAYBE you'll get lucky with a similar number, and you can get it to ALL the people that need to be able to contact you, but don't forget, they're forced to change their identity too! You get no choice in the matter. To hell with your social links, business cards, code with contact info, videos with contact info, and anyone who knows you by your username. Now I have to play the world's worst lottery to hopefully get a similar name, before someone else takes it. I'm beyond upset. I'm enraged and fully disgusted. This is the worst decision that's come from them since I started using the service in early 2016.
They say that preference will be given based on registration date but don’t say that’s the only preference.
It’s rolling out over months so it will be impossible to audit or test.
My fear is that preference will be given and even though I’ve used discord for many years my handle will be taken by someone else.
The lameness is that they are doing an unfair landgrab where people won’t know if their handle is safe or not for some unpredictable amount of time.
My feeling though is that most people don’t care about their handle based on all the “blarghy1988111” handles that I see.
From a later modification to the announcement not present originally[0], early access will be given to users that were uninterrupted Nitro subscribers before March 1st, too, which of course nobody could've predicted would result in this benefit, already an indication the migration was poorly thought out.
0. https://web.archive.org/web/20230504043331/https://discord.c...
Nitro is a weird product offering as it really seems like no benefit to paying. But people do.
That said, you kind of identified why they're only rewarding historical nitro users. Because it is historical, the nitro users aren't paying to skip the line - they couldn't have, it was in the past before this was announced. Instead, they are saying "you were already paying for a feature involving the discriminator, which we're removing, so you are getting priority". Frankly, that is one of the very few things about this they are doing right.
This is truly an awful decision.
Same is true for various YouTube/twitch channel communities.
And then of course, some smaller companies use discords as a better TeamSpeak alternative.
Right now you could just have one identity and change nick for each server. Now I'll probably end up having half a dozen different accounts, each with some servers.
This is kind of stupid, and will kill some neat things.
Oh well we knew it couldn't last and VC's will want their money back.
There is a way to bypass the phone verification. You need a trustworthy/legitimate email address. Also, if you mess up they might start tracking you and flag you as suspicious which means they will start asking for phone numbers on any account you create.
That said, I was still really surprised to get the pop-up that they’re moving to this new system, mostly because of the obvious friction they’re creating for all of their existing users.
My intuition is that this is a move to attract users like me, at the risk of alienating some power users or the users who won’t be bothered to figure out the name change system. Can’t tell you whether it’ll work for them, but I can say that I’ll personally be slightly more likely to use the product.
Then again I don't use Discord to directly chat with people. And if I wanted to do that, why wouldn't I just make a new server or invite them to one I have. And do that simply by sending a link.
Actually, if adding other users is the issue, why not allow them to make custom links for that purpose. Something easy enough to remember if they do it all the time.
Just kinda theorizing at this point; I have no stake in this fight but find the decision really interesting
Discriminators are, in my mind, are a clever hybrid. You have a unique name plus a short randomized "telephone number". This is easier to remember than a 10 digit phone number, or a username with lots of random junk (xxxxMyNameIsBlahx1203923) added it to it to make it unique.
It was "custom" in 2010. When StarCraft 2 did it. Discord launched in 2015.
"I cannot parse the idea of a username without an @ in front of it" does not suggest that such a person will be more receptive to Discord when @'s are added. On the other hand, I've already canceled my Nitro subscription because I had it for the novelty name and a 200-server limit that I'm no longer using.
I’m not their core user base. But I’m guessing that I’m the type of person they want to engage next, kind of like a warm lead
Isn't it always shown at the lower left corner of the window? Or the profile tab on mobile.
Also, the only part assigned to you should have been the #NNNN suffix, the rest can be your same handle as everywhere else.
Text chat + images work quite well though.
This will cost a few dollars per month but it makes hosting UDP services becomes a lot easier.
In other news, churches see surging attendance!
Simple to memorize still and entirely fair to make them all equally ugly.
And if your name is stolen, you might be able to steal someone else's username.
Which reminds me, anyone got list of Discord employees names? Surely those can be fair targets as well?
Handles are the display name right now. You have a unique global user id across discord that's static and the 4 digit code to make your display name unique that can change when you change your handle.
Obvious things that will happen due to this:
1. High profile nicks get sniped and offered for ransom to the original owners.
2. Discord steps in on some high profile cases from #1
3. Everybody who lost a nick they cared about appeals to discord to intercede in in this behalf, citing #2.
4. Nearly ends up with a bitter taste in their mouth and no value at all will ever be generated from this change.
I used to like the platform, but it's gotten too greedy with Nitro popups, and not letting you remove your payment options based on certain conditions. I had to get in contact with support who made me write a message for a bot to cancel my subscription. It was arduous, and the support team gave me false information about my eligibility to cancel before I was able to cancel. (They said I was not eligible and gave no details, I wrote back and was suddenly able to get my refund)
Sometimes you want to just be Susie around your friends, rather than having to think of a clever/unique variant.
And I'm saying that as someone with a very early account who actually stands a very good chance under this system of just grabbing my moderately common first name as the screen name.
You can do that with the proposed system, because your display name can be anything you want and doesn't have to be unique.
And for interactions you’d be susie#whatever
Me, I'm gonna treat it like a firstnick.lastnick format when it arrives at my account. I figure "crb3.cdp1802" is very unlikely to be taken before I get there, but, if I'm wrong, there're lots of other already-memorized device-numbers I can append.
The rest of the social media shlock was never part of their value add, at least from the POV of the circles I'm in.
More news at 9.
So which name will people pick: a public real name like in Twitter or their gaming pseudonym?
As for why, my guess is Discord just wants to add feeds/advertising ala FB/Instagram and the names are completely broken for that.
@username is much more straightforward and familiar.
Clearly someone at some point knew how to do that...
To me, this is the "jumped the shark" moment. Discord has disappointed me for nearly a decade. I was one of the first users, and most of my social network I met through random Discord servers. I should be the biggest evangelist there is. But as part of their growth, they have fucked me over again and again and again. One time, I wanted to enable 2FA. They told my my phone number was ineligible for 2FA, because it was VoIP. It is not. But even if it was, I can't use Google Authenticator to have an extra login factor because of this? That's the dumbest product decision I've ever heard. I moderate several large servers; your reputation is destroyed if my account gets hacked. But because literally TWENTY YEARS ago my phone number was a Google Voice number, I can only use a password to log in? What the fuck does my Yubikey have to do with the Public Switched Telephone Network anyway? Crazy.
It was at that moment that I began praying for the death of Discord every single day.
(I also think they are greedy motherfuckers. I started paying for Discord as soon as you could do such a thing. They decided one day, that isn't enough money. I pay more for a fucking chat app than my IDE that I use to make hundreds of thousands of dollars a year in income, and it's not enough? HOLY FUCKING SHIT. The greed is unbelievable. Luckily, I can still pay $50 a year to keep my username, but apparently that is going away? What are these people on? How did the people that funded this company sign off on this shit? It's the craziest thing I've ever heard! But I say that, and it's not. Wait until you hear the shit that they send to their biggest partners. It blows my mind. Weird fucking company.)
If I don't get my username when they do the great switch, I am gone. I hate this company, and most of my mental energy is dedicated to fantasizing about their untimely death. I gave this startup $50 every single year, because I believe in them, but they fuck me over again and again and again. "That's not enough jrockway, we've only gotten ONE BILLION dollar in funding, and we need your $30 real bad. Also, our phone number database is TWENTY YEARS out of date, so you can't use your Yubikey to sign in." Good riddance. I dream of the day the CEO is living out of a cardboard box and some 19-something tells them they didn't write good enough Ruby on the whiteboard to get a job as a junior engineer. Does that make me a piece of shit human being? Yes. That's how I really feel about your company. Sorry. I'll try to be a better person in the future.
For the Discord employees that are reading this and feel bad, go look up my account. Have I ever joined a server that needs "hey he's not a spammer" verification? Nope. Have I ever abused the system in even the slightest way? Nope. Have I received thousands of spam messages that the simplest AI ever could detect? Yup. And have I paid my bill every single year since your company was founded? Yes I have. And this is how you treat me? Crazy. Good fucking luck, guys. Good luck.
This could lead to pierat@coolsite.com@discord.com and use discord as a federated source of truth.
Yeah it's painful, but it doesn't 'feel bad'.
It's also called mass doxxing.
Infinitely better than the evil crap they are now doing.