>This stuff is also not about communication or sharing, areas where there are very strong network effect moats. It’s not chat or social media or collaborative office software.
An example business need: Take all my documents and create an LLM acting as an internal knowledgebase.
Likely eventual Microsoft/Google solution: Press this button to take all your documents from your Office 365/GSuite account into our LLM. The LLM provides answers and links to the original document. We have automatic retraining, but you can remove/add data and retrain with a few more clicks. We have set up authentication and filtering so that unauthorized users can't get at your data.
Likely eventual OSS 'solution': Find your API key, download all your documents, and train them manually on the NVidia GPU cards you bought. Setting up a virtual python environment with CUDA is easy-peasy! Now, host the documents on your curlftpfs host so that our LLM could link to them.... (I could continue but this is too depressing).
I’m not saying there won't be small players, but the Google Research spin of 'no point in investing anything, Open Source will eat all!' was silly in the extreme. There'll be other products, and a smart enough OpenAI has good chances to create its own moats.