It doesn’t know the Thai place’s current hours and doesn’t automatically surface a one-click link to their menu or reviews.
Why would I use ChatGPT to get the IRS phone number when I could use just as little effort typing it into a search engine and going to their actual .gov site with no risk of hallucinations?
When I’m using a new library, often I want an overview of the types and functions it surfaces. Why would I use an outdated and possibly halluciniated answer (that takes 30 seconds or more to generate) instead of clicking on the link in Google and having a nice document full of internal links appear instantly?
I don’t want to use the chatbot for the sake of using the chatbot. I want to use it when it’s better than what I already have. Sometimes it is better, and in those cases I use it a lot!