Apple allows a Parent / Guardian account to reset the password of a child account. I do not have to do anything. I can just go into my iCloud settings and just reset my child’s account right away. Also, Apple does not allow you to create a child account (below 13) without having a parent account attached to it.
My guess is that you lied during account creation and created an adult account for your child and then you handed that account password and the reset mechanism to your child and he /she lost BOTH of them. In which case, Apple should still help you but I would say - you are more at fault here than Apple
Nice kid you got there, would be a shame if something happened to them...
How the hell is this allowed?
I absolutely permitted him to buy the initial subscription. I approved it. I just wanted to cancel the renewal.
Anyway, I convinced American Express and they gave me my money back so what you think doesn't matter.
Even supposing you were right and I "lied" to let him have an adult account, that should give another purported adult access to my card without my authorization? I think you have the hierarchy of evils backwards just to say something shitty on the internet.