Theoretically, such an AI agent would know your internal policies, biases, guidelines. It would also have more knowledge about the company than any individual worker, collating data from across divisions.
In large corps, the silofication of knowledge is a real problem. But an AI agent trained across the company's functions would not have this issue.
I think it would follow your internal biases, but would not know them. It is an interesting question as to how to train a model to identify your internal biases.
With this data, it is possible to create a digital version of you, the employee - a digital version who writes like you, moves his mouse like you, and even makes the same coding errors as you.
I can totally see a near future where companies create digital avatars of star employees that stay with the company in perpetuity.
The future is going to be very...interesting.
I know that sounds bad but it’s true, at least I my experience.
I think the issue here is, how do you keep this model up to date ? Maybe that’s a trivial thing to do ?
You could place mics everywhere. The machine will hear everything and know everything unless you whisper
Associate a timestamp with documents and use that to decay the importance. Assign higher importance to key policy and onboarding docs, company-wide emails, etc.
The PM/EM for a team will become responsible for curating a team's additional training data.
Let the system itself regularly suggest information to prune. Have an internal team analyze this and reach out to the relevant stakeholder(s) to confirm when unclear.
If Slack, Microsoft, and Google aren't re-shuffling their priorities to build this right now, they're crazy.
I’m honestly not to excited about where tech is going lately.
I guess we’ll soon be expected to where mind reading devices to keep the models up to date ?
I know that I've wasted hours searching Gmail, docs, Slack, and Jira, or just given up entirely before finding what I want.
Think of an LLM for biz docs as just being incredibly good search. Where you don't have to know the search terms anymore.
Nothing to freak out about here.