1. These jobs are situated in Africa for the precise reason that other usual outsourcing countries have become increasingly expensive and prohibitive for this type of work. These workers are exposed to the most vile things the human mind can produce and they do it for starvation wages day in and day out.

2. Their leverage is their sanity and willingness to be able to be exposed to unconscionable content. Many places in the world would categorically block this kind of gig simply for being damaging to the mind, and rightly so. And even in countries where this work is permissible, it would otherwise expose the company to future liability in terms of emotional trauma.

3. This 80% figure is a number fabricated from thin air. These workers don't work in call centers. They are content moderators in some shape or form -- a job that requires not just reading comprehension but being able to weigh certain current events, cultural queues, unspoken and spoken language, and other data that you can't magically feed into a machine.

S