With NYPD, it's even worse: "if we didn't see it, we can't do anything about it". This is, of course, entirely false, but good luck trying to argue with a cop and getting them to do their job.
Heck, NYPD refuses to even take police reports on stolen property (which is a huge hassle because insurance usually requires a police report as a prerequisite to filing claims). You literally have to argue with them just to get them to file the report - not even do anything about the issue, mind you, just to get them to fill out the form.