I opened Google Maps at dinner time last night and searched "Chinese", it took me to the country of China.

Also yesterday I asked Siri "what's 1300 mils in ounces". The text-to-speech worked properly, but instead of giving me the answer it opened a web search for "1300ml in oz".

These are the same companies in the same market as those gearing up to dive my car and interpret my blood tests.

We've had the technology for a decade to correctly process my AI queries from yesterday. But there's a chasm between technology and helping users, and crossing that gap is rarely the way to maximise shareholder value.