- It bot can read screenshots developers share and respond accordingly (currently available in Discord integration).
- It employs custom agents that handle specific tasks for your support workflow, such as querying transaction status via an API.
- Optimal Retrieval: We go beyond what's generally available, i.e., similarity search. We employ an ensemble of vector retrieval methods to find the highest-quality answer to a question.
- Reference URLs in answers: To improve the credibility of the answers, Helix AI provides links to trusted external references and sources for the information.
- User feedback registration: Users can provide feedback on the answers they receive, rating them as helpful or not helpful, along with comments. This feedback is used to improve the knowledge and quality of responses continuously.