I live in a nice condo building. Every floor has a recycling room, with a sign above the two bins that says "no bags, put recyclables directly in bins". I still see a lot of bags.
I think there just needs to be someone supervising saying "For real, seriously, no bags." I think people just don't know if it's a real rule, or an over-simplified kinda fake rule, like wear a helmet. In fact, I don't know, I just have a weird engineer mind that wants things to work right, whatever they are.
Actually I think we need people to be told, in school and at recycling points: "you don't have to pretend to be green, just throw it away if you don't care". It seems to me that recycling is one of the least controversial things, everyone knows it's good and wants to support it, just not many people evidently care that it's done in a way that actually works. Again, as an engineer, this bothers me.