> “I think the real answer, the real answer […] this is going to sound weird or bad – is to cajole or trick your employees into thinking that what they’re doing is important.”
Basically I like to fix things at work because I get some sense of satisfaction by doing things the "right way".
Of course this feeling can be worn down, other coworkers not caring, management not caring, etc.
And then you end up in a "work to the contract" mentality, which is what the "store your passwords in plaintext" people seem to be doing