Does this kind of sysadmin still exists? (or do they even still have the freedom to be so kind?)
I cannot really imagine that happening today, at least not in "professional" context.
I cannot really imagine that happening today, at least not in "professional" context.
If I see info in logs and it could help a user (my userbase is internal), I reach out to them. I've coached a number of them through improving something on their end, even if it's not a critical change.
And I'm by no means some sysadmin wizard.
It is more about the general attitude, so thank you, for being a helpful IT admin.
My admins were sadly mostly of the grumpy type, who did not like change, or initiative to solve peoples problem.