Silver Lake to buy Germany's Software AG in $2.42B deal
reuters.com
reuters.com
German here. There aren't that many things we are world-famous for... but other than Oktoberfest, being experts in bureaucracy nightmares is definitely one of them.
I affectionately call my mailbox, the 'box of pain' for all the form letters I receive for various steps I need to take vis-a-vis the government, my landlord, utilities, and on it goes.
Great bread and beer here though - no complaints.
Lawyers working there deserve to feel suspension and duress about something that is important for them. Exactly as they make their victims feel.
1. Create nightmare bureaucracy.
2. SW companies and consultancies spring up, to help you deal with all the bureaucracy, for a fee of course.
3. Profit?
Seriously though, as long as you try to navigate the process (and maybe even ask for help and advice) and not try to outsmart the bureaucrats (which seems to be a favorite pastime all over the world), it can be a really smooth experience where you encounter helpful public workers where you wouldn't expect them.
Not that I really know ;)
As a proxy for "bureaucracy": Government effectiveness - Country rankings -- https://www.theglobaleconomy.com/rankings/wb_government_effe...
(US: 25, Germany: 26 - of 192)
There are many, many countries with far worse and far less effective bureaucracy. In that list, the US is just one place above Germany, and as someone who has lived in the US for almost a decade, I had exactly that impression too.
Anyone who thinks Germany is the example for bad bureaucracy needs to get out more, into the world, not just into the one or two dozen best places.
One fine example is the phone/cable/newspaper/etc. contracts that you can’t cancel without spending 20+ minutes on the phone with a desperate customer service agent.
Buying a car. Doing anything at a bank. Renting an apartment. Moving in and out. Doing your taxes. A lot of the daily life in USA is stuck in a bad 1950s time warp combined with a vicious cycle of MBA optimization to squeeze out every penny from you.
Buying a car, you just email the dealers until you find an agreeable price and it takes about 1 to 2 hours at the dealership to finish title/insurance/loan paperwork.
Unless going for business loans or depositing cash, I can do all my bank related stuff on my computer, including mailing checks to anyone and refinancing a house.
Renting and moving was trivial, at least as of 5 years ago. You search on Craigslist/apartment company website/Zillow. Email back and forth details, fill out pdf application online, use bank website’s bill pay to mail them a check, and move?
Taxes are pretty easy unless you have a business, and even then it is doable yourself. Or hire a CPA. This one definitely could be better like in many other countries, but I can still do my own in a about 3 hours using IRS free fillable forms website.
It is definitely easier than things were in the 1990s or 2000s, so I imagine it most certainly is not as bad as it was in the 1950s. I find it quite remarkable just how much of modern life I can do via a handheld device or laptop.
A week later the police sent me another 40 pager to fill via snail mail. Where I had to fill exactly the same information by hand - again send it back with the same 20 pages about inspections and so on. Of course, the insurance needs to be kept up to date with the latest information the police receives, so I had to copy the whole thing and sent it to the insurance again.
If you don't call that bureaucracy, I don't know what qualifies as such. I don't even talk about the process of unregistering the car, which is another similar story.
Another anecdote.. we missed to update our address for the car registration (we did properly at the Burgeramt for passport). At some point we got a grumpy letter, to that new address, about that they had to look up our current address and now need us to get to the Amt, in person with appointment no way around it, to update also car's address to the new address they just had sent the letter to... oh well.
As for unregistering the car, I've heard of (US-based) DMV jokes (like "Flash" in Zootopia) but I didn't run into (Germany-based) "Kfz-Zulassungsstellenwitze" yet.
Well... the situation used to be so bad that making jokes was inappropriate. Like, you had to wait months to even get an appointment to register your freshly bought car in 2020 [1] - and that was not due to covid, extremely long wait times were a common complaint for many years before.
[1] https://www.autobild.de/artikel/kfz-zulassung-chaos-bei-den-...
YMMV.
When I went to return a plate there was a general line for everybody but an employee with a tablet was walking through it taking care of the trivial matters (i.e. plate return) so it ended up being <5mins for me.
Years later, when I was registering a car it was an appointment system so I also got seen in <5mins.
Of course, many years before either of those I was getting a new license and the general line gets you a ticket with a letter and the person ahead of me with that letter had some complicated scenario so I got stuck waiting a long time behind them while other letters went significantly faster ...
If it's new to you it's almost always nightmarish.
It is only tangentially a competitor to SAP in that they sell to the same public administrations and multi-billion corporations.
They did little to make the world a better place, aside from commissioning a beautiful HQ building and employing the author of Saxon for a while.
The core workforce is aging, the buyouts keep the middle management busy but do not always turn into new business lines.
I knew I had heard this before: https://www.youtube.com/watch?v=qZmpYxbBDQw
Software AG isn't _quite_ that because hidden champions tend to be privately owned while SAG is publicly traded and was big in the M&A space, but they're still close enough in my opinion. Private companies in important niches of the economic fabric can work for a long time without anybody but their employees and direct commercial partners ever hearing about them.
On the other hand, such companies tend to over-specialize and aren't very flexible when it comes to adapting to market shifts. Take automotive for example where there are a bunch of companies (that you likely never heard of) that do marvels in mechanical engineering for the big brands (that you have heard of): A fair amount of that is falling apart with the move to the much simpler electric designs where that kind of process simply isn't necessary anymore.
As an example, when people are concerned about the German industry and economy taking a hit by the move to EVs, it's not so much Daimler's (et al) hesitancy to move to EVs that they're thinking of, and worrying that they might not make it, it's that cottage industry of specialists which support Daimler et al that becomes redundant. That hesitancy to move off the well-trodden path might, in part, be motivated by a desire to keep that ecosystem alive, maybe due to political encouragement, maybe because it's the devil you know, maybe out of concern for the economy and workers.
(Really simplified answer, ignoring segments like games, where German publishers also did quite a few things ... including bureaucratic Football (soccer) manager etc.)
Edit: I wonder if you ever heard of https://en.wikipedia.org/wiki/DATEV ?
But honestly things got better, and the employee experience was at least as good as it had been during the “oh shoot we’re not growing anymore” crisis which attracted PE attention in the first place. They also returned us to growth and gave us a nice payout on the magical mystery tokens which had replaced our equity.
As someone who tries to be intellectually honest: I was wrong, and across the 100s of such deals each year there is variation between in employee outcomes.
PE firms are run by very smart and practical people who understand incentives and finance really well. In many cases their incentives and the incentives of the teams they acquire align - they want the teams to be highly motivated and they understand how to use money to make that happen.
Not defending PE overall - smart and practical != nice - but PE doesn't exist just to do evil. They're bad guys in the vein of Slytherin, not Vlad the Impaler.
With near 0% interest rates, revenue multiples went crazy, and most of the time, the purchase price was too high to do anything other than squeeze employees and customers and try to pawn off the business on greater fools.
For who does not know, think Enterprise Integration, like Tibco or IBM MQ. Brokers, Adapters and all that. Still core at some large corporations.
If I am not mistaken, not by size, but by valuation metrics, still considered one of the most successful NASDAQ IPOs ever. Back in the crazy year of 2000:
"...In February 2000, webMethods had its initial public offering (IPO) on the NASDAQ exchange.Just before the offering, the share price rose from its planned $13 to $35, and in its first day of trading, closed over $212 per share. The company raised only $175 million, while being valued at almost $7 billion..."