It's hard to explain how much better the Tesla charging experience is to someone that hasn't tried both. As frustrating as the company (and the leadership) can be, the car is great and the charger network is outstanding. There are superchargers everywhere. You can get anywhere in the US without having to worry about it. You type your destination into the car and it plans a route for you. It picks stops strategically to minimize charge time (charging 20%-50% can take less time than charging 20%-80% once). Range on most Teslas is 300 miles + and you're never more than 150 miles from a supercharger, even deep in the desert.

But beyond that, when you pull into a supercharger, you know it's working. If it wasn't working it would say so on the dash. You park, pick up the cable, point it at your port and the port opens. You plug it in. You walk away. Your phone gets a notification when it's time to go. And it charges your card automatically. No goofy app required, no NFC/authorization, no noodling with the charger to make it work, no effort. It's really really nice.

Chargepoint stuff works fine. Stations are often broken (and like the author said, there's no way to know without going there). You have to use an app which thankfully supports an Apple wallet card. Before I figured that out it was super fiddly. I've had stations on other networks that are unusable because they have poor cell service. Then there's a whole "reload your card" thing where you get charged in $20 increments. And adapters, chunky connectors. To be fair I've never tried DC fast charging with anything but a supercharger.