>>> Convince the user that it is their job to find a instantiation or setting of this control to make the system work for their tasks.
By golly, you just described playing the cello.
Amateur musicians outnumber professionals, on most instruments. There are entire amateur orchestras.
I'm am amateur cellist. I took cello lessons as a kid, and played in a community orchestra. I also played in a lot of smaller (so called "chamber") ensembles, and learned some solo cello pieces. I never expected to pursue cello as a career.
At the start of the pandemic, I got out my old student cello and started playing it again, strictly for my own pleasure. I will never get good enough to play classical music for money. I have found some jam sessions where my cello is welcome among folk musicians, and have also begun learning to play jazz on the cello.
It sure is a hobby, but one that's not for everybody. Instant gratification? Forget it. Endless struggle? You bet. Most amateur cellists learned the instrument as kids, but that still accounts for a lot of people.
Playing a cello takes real skill. Even producing a single good note takes practice. Whereas on a piano, producing a good note is trivial. The skill comes in playing a complex requiring 10 fingers.
So I guess the author of the article expected these new AI systems to be more like a piano, but ue got a cello instead.