Ask HN: Should companies remove personal information of inactive users?
Would you support a law, that requires companies to remove personal information in case of inactivity during let’s say 1 year(can vary)? Yes/no/why?
If days of support were like they were thirty years ago plus pre cookie cutter set up, and not much third party processing, there might be a need where the single person needed access to everything. However I don't recall the last time I've ever aimed to get support or answers from billing and the first contact was able to do much, then again if I am making contact when there's an issue, it's typically not on my end.