The bar is astronomically low

YouTube is yet another echo chamber and that is clearly toxic and only becoming more so as is being transformed with tiktok like functionality and content. It is becoming what is essentially the mainstream model; get people addicted to watching so you can feed their minds with mind drugs, aka ads.

YouTube gets away with numerous anti-user tactics because they're in-effect the only show in town, not because the experience is great.

It's not a big surprise that a Google backed product could suffer to bleed money the longest over other streaming services.. in other words their longevity in the field isn't an indicator of quality or customer happiness, just circumstance.