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I doubt it makes a difference to Valve/Steam. If I have $20 to spend on games, and I don't buy a game because of bad review... then I'm going to buy something else.

My guess would be that some automation somewhere went wrong and that's all about it.

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Publishers care though. Publisher reports it, moderator rubber-stamped it, automation punishes the review author and anyone who up-voted it.

Seems like Valve should acknowledge their mistaken decision to punish up-voters.

Valve is probably one of the few companies that can allow itself to not cater to publishers. They have tried to cut Valve in multiple occasions but the community never accepted alternative stores like Origin or Uplay no matter how much it was shoved down their throat. Even the Epic store hate is still fresh in most of my friend circle.

Yea, they have room to put their foot down if publishers make Valve look bad. They do still have to at least pretend to be on the publisher’s side though.

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