If you re-read my comment I didn't say that generative AI does not have any potential to solve any problems ever. What I said is that companies are currently racing to go to market with some "ai thing" and most are chasing it because it is the "next big thing" in their mind, not because they know what problems for their end users that it can actually help solve.
I know of companies right now who are banking on "selling AI to customers." That is doomed to fail in my opinion. Customers don't care about AI outside of the novelty and entertainment value it may possess. They have actual problems that need solving. My point was that generative AI, as the broad umbrella that it is, will see the hype train die and people will realize that "it" is not the revolutionary and disruptive Internet or printing press like invention that they think it will be. The value will be in individual applications of it, of which there will be a few but not as many I think people think there will be.