It may be that there's a level-up here that we haven't achieved yet. But answering complaints and pushback is such a big part of what I do, and takes so much energy, that I'm scared to make more of the admin stuff public. I know it would explain things and have a settling effect for some; but others would misinterpret the information and get even more riled up by it. What the total effect of such a change would be is impossible to predict, but if it were 10x of the latter (the nightmare scenario), I'm not sure my heart could take it.