Walmart’s redesigned website looks better than Amazon

For the first thing, if a product can be delivered from my local Walmart to my house within a few hours I feel like it has reached a much higher quality bar Amazon. Walmart put a lot of effort picking items to put on their shelfs. Much more than Amazon, or things that are shipped to you over days on Walmart.com. Both have good return policies, but returning to an actual store is easier.

I rarely purchase something from the front page of Amazon, but often purchase from the front page of Walmart. I find using amazon to find anything but very specific products to be a complete waste of time. All categories and subcategories are overfilled with look-a-like products, and is just spam to search through. The types of things Amazon recommends are almost exclusively things I have already looked, or something I have absolutely zero interest in.

Walmart's recommendation system is powerful at getting me to make smaller purchases. A lot of it is because of the repeat purchase nature of groceries. It knows I've bought my favorite type of orange juice 12 times, it shows me the orange juice, and I buy it again. It's also good at getting me to buy things I have never bought before. Walmart has categories that are good for browsing. If I type in "cookie" I get a wide selection of cookies, and can find something I want to eat. When I visited the home page there was a large selection called "Patio and Garden". I just realized I would probably like to do some gardening, and will buy supplies from walmart.com later.

When we know what we want going to Amazon and checking the price is easy. When we have no idea what we want and have the option of getting it delivered from the store the same day we just use Walmart.

It feels like a band aid over the archaic “search vs browse” dichotomy which ultimately does neither well.

If you search amazon you are limited to the “all site index” which is inferior to category specific indexes- and from that point it’s anyones guess which of the myriad of similar sounding categories is actually the best one for trying to find the item you are looking for.

It’s gotten worse with the influx of cheap Ali baba listings and sellers.

Walmart UX is no shining sterling example either but I struggle on average must less with it.

It is broken both on the web and in the Walmart app. I've reported this via the website feedback form several times. It briefly started working again after the first time I reported it, then broke again.

For example, if I search for "ham", it shows two orders, one from May 2020 and one from Nov 2020. But I've bought ham before May 2020, after Nov 2020, and between those two months.

It looks like the problem is that it is only looking at orders that are classified as "Delivery from store" or "Curbside pickup" orders. The aforementioned two orders are my only orders of that kind.

All my others are "store" orders, where I gathered the items myself and then paid at self-checkout using the Walmart app, either scanning at the register and then using Walmart Pay or scanning as I shopped with Scan and Go and then using Scan and Go's checkout procedure.

"Store" orders show up in the purchase history just fine. I can see them all there, and can view the details to see what items were included. It's just search that can no longer see them.

The irrelevant suggestions + cluttered homepage UI makes Amazon only useful when shopping for something specific.

I am leery about buying big ticket items or potentially dangerous items such as chargers from Amazon because of counterfeits.

If Walmart can guarantee me not getting counterfeits, I would go with them.

Correction: device location is broken (and has been for years?)

This whole article reads as an ad for Walmart. Is it?