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Comment by ilyt | Hacker News Reader

> I don't know what's wrong, but right now we're investigating x because we suspect that's the source of the issue. I'm checking the logs and other engineer is trying to recreate the issue in a clean environment. Unfortunately I don't have a good answer as to how long it'll take, but we'll update you either when we've learned something useful or in two hours, whichever is sooner,

Just don't get too specific, especially with even a bit technically inclined ones, because they will have ideas to help and bother tech people to check their random guesses when trying to be helpful

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People in management have a wide spectrum of technical proficiency and to imply that someone in a management position could not legitimately help reeks of inexperience.

Experience varies. No doubt some can help and there are better companies but there are often those that can't as well. There's a side where all the managers / decision makers are so far removed they don't even know what the tech we use on a day to day basis is.

We must have different experiences. I’d expect someone with more experience to lean towards management not being able to legitimately help (with a technical issue).

It doesn't matter, it's not their job. They weren't hired to perform that job, they don't perform that job daily, and so they can and should leave the people who's job it is too do it.

Part of the job is to unblock their teams. Sometimes that's achieved by their own technical knowledge, sometimes by coaching, sometimes by coordination with other teams/resources. It's very situational.

I obviously did not written that to encompass every single manager in the world

> and to imply that someone in a management position could not legitimately help reeks of inexperience.

You reek illiteracy at best, purposeful misunderstanding to have a fight at worst

30+ years of experience here. 8+ years of successful management experience:

9 out of 10 managers I have ever worked with were incompetent.

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