Amazon launches as Junglee in India
junglee.com
junglee.com
I'm honestly curious: Is it prevalent to use units like lakh and crore[1] on Indian English language websites? I would have guessed that Western units like million or hundred thousand would be more common online.
1. http://en.wikipedia.org/wiki/South_Asian_numbering_system comes in handy.
If you are exclusively targeting an Indian audience, then yes it makes sense. Indians calculate salaries, house prices etc in lakhs and (for rich people!) crores. If you also want non Indians to use the site, then you probably need to use "million", "hundred thousand", etc
There are also weird words that Indians use that are Latin rooted words, but uncommon, like "lacuna". I have never met an American that uses that word, nor an Indian that doesn't know what it means.
1,000 - Thousand 1,00,000 - Lakh 1,00,00,000 - Crore
I am an Indian and I have never heard of the word "lacuna" used in the two Indian languages that am proficient in (you do know that there is not one "Indian" language, but many many of them, don't you?)
"The terms lakh and crore are widely used today in Indian English and Pakistani English."
And the number separators are also handled accordingly (1 lakh is: 1,00,000) even when lakh or crore is not mentioned.
For some (lot?) of us educated in Indian numbering system but dealing with businesses outside India thanks to our everyday work it takes time to do the mental adjustment every time we see a number. :)
I assume there is no typo here?
Western units are used wherever applicable - i.e. to denote 1,000 the word "thousand" is used and not "hazaar". Unfortunately, western units are deficient in that there are no units to denote a hundred thousands (lakh - 100,000) or ten millions (crore = 10,000,000). Likewise, there are no western units for 10,000 - so you have to use the Japanese word 'maan'.
1998: Amazon acquires price comparison site junglee.com from Indian cofounders (later of kosmix/walmart labs fame).
2012: Amazon launches price comparison site for India called junglee.com
To connect to another recent HN thread: my negotiation with them broke down after they asked for my current salary and I was naive enough to tell them.
http://www.junglee.com/Kindle-Wi-Fi-6-Ink-Display/dp/B0051QV...
http://www.amazon.com/Kindle-Wi-Fi-Ink-Display-Screensavers/...
"Finally, Amazon has found use for the $250m domain name that they bought 14 years ago"
(Algorithms on Flipkart)[http://www.flipkart.com/books/8120340078] Rs.333
(Algorithms on Junglee)[http://www.junglee.com/Introduction-Algorithms-Cormen/dp/812...] Rs.255
(Steve Jobs on Flipkart)[http://www.flipkart.com/books/1408703742] Rs.559
(Steve Jobs on Junglee)[http://www.junglee.com/Steve-Jobs-Exclusive-Biography/dp/140...] Rs.538 (Steve Jobs on IndiaPlaza, found through Junglee)[http://www.indiaplaza.com/steve-jobs-walter-isaacson/books/9...] Rs.479
When we went with JadoPado (jadopado.com) (which equates to "fatty"), I thought I was going with something funny, but this is on a whole new level :)
Flipkart is a notable exception. Also a simple Steve Jobs biography search did not list Flipkart as a seller. Great for other companies in the space, at least until amazon.in makes an appearance.
Yeah they've got prominent links in the footer, but it just feels like they've tried to mention themselves as little as they can as you peruse the site.
http://articles.economictimes.indiatimes.com/2012-01-30/news...
Junglee is the other company (first one was Hotmail) that literally gave birth to tech entreprenurship as a career choice in India.
I would say that this was a branding win.
You can see none of Flipkart.com / Letsbuy.com / Infibeam.com (major e-commerce players in India) products/prices being listed there.
I am so jealous that I didn't register it.
it isn't that simple. Flipkart is aggressive, funded (150 million $ a few days ago), has superlative customer service and (generally) satisfied customers. Meanwhile the law of the land does not allow 100% Foreign Direct Investment in retail, and while that will inevitably change, it will take some time, thus giving Flipkart more competition free runway.
Junglee.com is just a 'dip toe in water' move, trying various things "for free" in a new market (and hence non use of the Amazon trademark).
"Amazon launches Junglee in India" (the original Junglee.com was a comparison site) is a more accurate title than "Amazon launches as Junglee in India". The site is close to useless for anyone actually trying to shop,but it will enable debugging of parts of the logistics chain Amazon is trying to set up.
The 'real' war begins when Amazon.in launches. Junglee is just a sideshow (and everyone knows it)
Eventually,assuming they don't enter into some kind of partnership, there will be a huge fight between Flipkart and Amazon, but it is going to be long and bloody and last at least a couple of years, and will not be a quick knockout.
Amazon's advantages (when it finally starts full operations) - existing client base (I was told that Indian customers spend more on the Amazon website than Flipkart's turnover), the Kindle devices and ecosystem adapted to the local publishing landscape (this will, imo, be huge), better recommendation systems, better payment systems, efficiencies of scale, (better tie ups with foreign publishers and so) better deals for foreign books and products, way deeper pockets.
Flipkart's advantages - (relatively) nimble, speed of decision making (Amazon will likely replicate its middle management heavy organizational structure, and bureaucracy), a satisfied customer base and good will, and a time advantage in working out the kinks in logistics and delivery.
Most importantly, Flipkart is running for their life, where Amazon is running for an extra spoon of dessert. I wouldn't underestimate this factor.
So if I had to bet, I'd bet on Amazon to "win" in the long run, but I would bet only money I am prepared to lose, and it is a very long way from "RIP Flipkart"
Got anything to support that? My experience suggests otherwise.
There are some 'figures' here. http://www.quora.com/What-is-an-estimate-for-revenues-gross-... According to Mahesh Murthy Flipkart (or did, at some random point in time) Rs 55,00,000 worth of revenue (not profit) a day . That is about 100,000 US $ worth, which equates to about 36 million US $ a year
Again these are all estimates, by hearsay.I don't think anyone except people working at or investing in the companies have solid information.
- 1) A fantastic delivery/courier system (in major cities). They have homegrown service that does a reliable job. Courier deliveries in India is a painful experience. I won't be surprised if they spinoff a logistics arm!. To me this is their secret sauce.
- 2) Good customer support. I have bought quite a few things in the last few months and have sent them a few queries for which I have received quick responses. I think they are able to scale this with the current demand.
- 3) Fairly priced (not always the lowest, but definitely on the lower end compared to brick and mortar stores). I have found better deals on other online stores, but have resorted to buying on Flipkart due to their reliability. The key to success in India will be reliability, which is not something the public actually expects, but can become the differentiator.
- 4) Cash on Delivery for most items - Most people here don't use credit cards for online shopping. Cash on delivery is a safe and trusted option. The Junglee linked sites might offer the same option, but it can probably become confusing if some of the stores don't.
Yet, I feel there are areas in which a new entrant can do better and compete (keeping the service on par with flipkart):
- 1) A bigger inventory - I don't find all I need on flipkart. It pales in comparison with Amazon's inventory.
- 2) Product reviews - Right now Flipkart's reviews are just mediocre at best. What we need is more editorial reviews and organic reviews tailored to Indian market. I keep looking up Amazon reviews before purchasing stuff.
- 3) Better inventory management - A lot of popular products I purhase here in Bangalore (where Flipkart is headquartered) seem to ship from Delhi/Chennai. That is a loss of a day or two in delivery. Amazon can be a game changer if they invest in better warehouse management. End of the day for a similar price, the one to deliver quickest will win.
- 4) Better recommendation engine - No guesses why Amazon can recommend better (way higher sales and more data to learn from). Flipkart can get better at this over time, but Amazon can come equipped already.
I am an extremely satisfied customer of Flipkart, but feel it can get better and a new entrant might just make it a a competitive market.
- There is no prior appointment made before delivery. You have to be on the lookout.
- Unreliable. They rarely keep up their time/day.
- You miss the delivery and its a whole different story - Calls back and forth is painful.
To me flipkart solves the problem by allowing me to track/mobile alerts. They usually call me up during delivery and have at times even met me where I was to deliver (away from home).
I think someone should start an outstanding Logistics company here :-) (Like Fedex/UPS).