I wiuld call in as a student complaining about a running nose and would get an appointment withing a day or two.
In the past few years it fell off a cliff.
Recently I called in about a serious infection and got told there are no appointment left this month. At all. It was the 2nd of March.
Thr only way to get treatlent is to go to the accidents and emergency department of a hospital and to sit for 6 hours in a queue.
I am in East London, Newham, with Doctor IQ app, thats been my experience so far
Yes, exactly this is all they do now basically, nothing else.
Not sure which app you're using but I've been with Babylon Health for years and it went downhill very much lately.
Before the pandemic I was able to get a call consult within 3-4hrs and book an in-person appt for next day easily.
These days can't get a callback earlier than 2-3 days and bookings for in-person unavailable for WEEKS!
Why? This seems like a waste and abuse of the appointment system.
> Recently I called in about a serious infection and got told there are no appointment left this month. At all. It was the 2nd of March.
Yes, because of people like you making useless appointments for nothing more than a cold or a sore finger.