Linux has been ready for the desktop for a long time. Windows is getting less and less ready for the desktop with every release. What it has gained in stability it has lost in being actively hostile against personal computing. Where Gates spoke about information at your fingertips Microsoft now seems to interpret this as your information at our fingertips.
Open source is also an amazing beautiful thing and it's nice to support that as much as possible. It's a revelation to most people that they don't have to be under the control of Apple and Microsoft.
For me, I switched in 2016 because Microsoft borked my upgrade from Windows 8.1 to 10, and I was mad enough to switch to the only competitor I knew of that would run on my hardware. Start menu stopped working, icons would disappear at random, even ctl+alt+del didn't always work.
Supposedly it happened because I selected the "keep my files and programs" option, but my question is why they offered the option to begin with if it wasn't going to work?
Coincidentally, Linux actually converted me into a techie
After Windows XP/7 family originated support requests have declined like 95% being only 1-2 per year for past years. I don't give all credit to Linux/Mint/Mate/apps but to the fact installing any unnecessary bloat to an average Linux requires a bit more than just clicking "Install me" button on any web page and then (generously instructed by the browser) run that .exe in admin privileges.
Yes there are Flatpak and friends and I'm already a bit scared they will evolve easy enough to install bloat increasing family originated support requests to Windows days.
Seriously. Windows 11 is so egregiously intrusive I really don't understand how people can take it.
That alone will give many small organisations such as the library mentioned up thread the choice to adopt Linux or to find money to replace perfectly serviceable PCs.
I installed it on my grandma's laptop to keep her safe from shady malware and scammers, and to keep things simple. Was notably faster than Win11, too.