I agree it's a good example – if not great. But considering OpenAI itself is as closed source as can be, mentioning open-source software as the cause of their outage in the very first line of their statement seems somewhat out of place. I don't think it's a coincidence that the open-source comes in the opening line while the acknowledgement to the Redis team is at the very end. Many outside of software engineering might read this as «open source caused OpenAI to crash».