This has some serious consequences. My wife had to go on short term disability and the process was handled by a third party company. Man. After 2 years of trying, we still have only 50% of what we are owed, have paid taxes on 100% of the benefits and the other 50% has been cashed out by someone else according to the company.
Some of the weeks where she was at her worst and the most vulnerable, she spent entire days just trying to reach to customer support. We’ve spent more hours than what the money was worth. It is appalling that corporations can get away with this.