Makes a lot of sense. But beware you're up against attorneys: no one wants putting their sensitive info in a common report for example. Paper files in a vault is "tangible".

I tried to do this decades ago in hollywood (top media company) using DAM/AssetMgt tech and ran up against the entire attorney corp being protective of their deal notes/documents both for confidentiality with the talent and to monopolize their connection to that talent (only they can negotiate) aka gatekeepers. They purposely wanted "islands" of data. Likely similar for any legal outfit in a global 2000.

Then you can end up like Donotpay and be in trouble for giving legal advice by a chatbot that is not a lawyer and has no obligation or directive to be correct.

Yeah we're thinking any type of product in a technically complex field could benefit. Legal, compliance, software, etc. For these types of products companies need highly trained employees with specific expertise to provide support and to create content, which makes it extremely expensive to scale.