People have lots of trouble with Paypal (e.g., accounts being locked). People have lots of trouble with Tesla. Twitter has been a complete disaster since Elon took over. So... how in the world has SpaceX managed to do so well?
Keep in mind that PayPal is basically in the same boat as systems like Venmo and Cash App (Zelle is a little different). They all have problems. Musk’s main contribution to PayPal was actually x.com. X.com got absorbed into PayPal and PayPal is somewhat different from Musk’s vision for x.com.
Peter Thiel came out with confinity, then 1 year later x.com launched. They for some reason merged. Musk wanted to keep the name x.com Jusk was fired before it became paypal.