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No I've got a paid static IP which I exclusively own on a business service line.

There is no excuse for being a victim of an algorithm.

And I never get this anywhere else!

My static IP was erroneously blocked from Wikipedia as some previous owner used it to run open proxies or the like. Never had any problems anywhere else. It happens.

"It happens" is a bad defence.

It's not a defence, it's just reality. Abuse is real. Using IP addresses to combat abuse is very broken – I too had carrier-grade NAT when I lived in a developing country in the past – but it does work. Abuse prevention is hard, but very much required. Abuse prevention with zero false positives is nearly impossible with the current state of technology. So yes, "it happens" because all of this is hard. You can pretend the problem doesn't exist, but that's denying reality.

As you might understand that is exactly what everybody, both the guilty and the innocent, says.

In a court of law I am innocent until proven guilty.

In technology circles I am guilty until proven innocent.

That's the difference, the outcome of which is the technology provider can quite frankly fuck off.

It’s the ‘the customer is always right’ philosophy, clearly by someone who has never worked retail or services.

This is not retail.

Isn't that exactly what it is?

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