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Comment by yesimahuman | Hacker News Reader

In our experience there was so much they could have done. I just compare it to our experience with SVB which got us no-personal guarantee credit cards, availability of venture debt, access to mortgages (something I would have done if a local credit union hadn’t stepped up). Chase never did any of those things with us. They need to step it way up if they want to win startup business long term and not just in the wake of a crisis.

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Well, chase won't lose your money, which sort of trumps all of that.

Very fair. Let’s hope JPM doesn’t rest on their laurels here and can actually learn how to serve startups, because they have a long ways to go still

If you have enough assets, Chase will absolutely lend against that collateral.

“Enough” is likely the key word. But if you have business or personal accounts with over a couple million (and certainly $10+ million), I would be shocked if someone higher up than a clerk hadn’t personally reached out to you, tried to take you out to coffee, and let you know the perks applicable to your personal situation they can provide you that you can’t find on a website.

Sure, they likely weren’t as enticing as SVB’s perks nor as willing to lend to an account that had $0 yesterday and millions the next, but they absolutely will offer personal loans/mortgages against stock compensation on the guarantee you keep your account with them above a certain threshold, etc.

I'm surprised no one is publishing tiered perks/pricing on a website for founders to browse. That's how they like to interact.

Similar to the reason mortgage APR will differ among seemingly similar homebuyers at the same point in time (and even then, only after you actually send over your financial documentation can you see your rate), my guess would be one can't exist because everything is based upon not just the financial situation of the bankee but also (as we've seen with SVB) the banker.

To be fair, neither has DINB

Many of the West Coast "Chase" branches and operations are just rebranded WaMu ones from when they collapsed during the GFC. Probably the new JPM Chase won't lose your money but the predecessor came pretty close.

Yup, you can check the routing numbers to find this out. I haven’t dealt with east coast Chase but I’d be willing to bet it’s a completely different experience.

all this partially incentivized startups founders/execs to stay private imo

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