For any startup I’ve worked for, cleaning is provided by the building. So yeah, I’m sure they’re contractors. It’d be silly to have someone as a full time FTE just to clean up after ~20 employees. In fact, the company in OP looks to be mostly remote.

They somewhat address that point by just saying they will figure it out later.

>Some will say that this narrows the kind of roles that we can hire for. In particular, different roles can have very different comp models (sales often has a significant commission component in exchange for a lower base, for example). There is truth to this too – but for the moment we’re going to put this in the "but-this-can’t-scale" bucket.