Hell they still technically support that crap that is VB6.
Lot’s of companies - Microsoft included - are happy to support ancient crap if you pay them, and there’s stuff a lot more ancient than VB6 out there. The problem is more with free services - heaps of free services start out great, turn into crap over time, eventually get killed - which is true whether the vendor is Microsoft or Google or Yahoo or whoever. But, I don’t know why we should expect anything different-if you are getting it for free-or even really cheap-should you expect it to last?
It's probably the only company that has sunset products on me as I still used them, twice.
However several Windows upgrades have left perfectly working computers unsupported. Computers can and do last many years, esp. those dedicated to specific stuff.
Having said that both companies do have a history of abandoning projects, and when it comes to some new web service it's hit and miss with either regarding long term support.
Google is the other hand, they kill products outright even when there is still life in it.
With microsoft you can pay for extended support, but its pretty basic. They don't fix bugs, its only 'security issues'