Then explain why they also offer locking (for a fee), and what the difference is?
I recently applied for a credit card and temporarily unfroze (thawed) my credit with all 3 bureaus a few minutes before I submitted the application and was approved.
From what I could tell the lock is a dark pattern to charge for something that is free and (potentially) less effective than the freeze since, from my understanding, the freeze is regulated where the lock is not.