Counterpoint — I have an app for my Mitsubishi heat pump and use it all the time. It’s way more convenient and lets me hyper optimize my house. I actually don’t even use the physical ones at all anymore
If the app wasn't updated for ${latest phone OS}, would you be be unable to upgrade the phone OS?
I'm a former diamond certified Mitsubishi installer
It has to translate a 2-stage signal into a fully modulating output, and it still seems to do a lot more on & off with high fan speeds than I would like or would be most efficient (as an aside, yes I have verified that the dip switches are in the correct position on the converters).
On the other hand, the unit at my in-laws tends to blow gently but consistently which is both more comfortable and more efficient.
Second of all, you aren't forced to use Kumo Cloud. Even though I have it, I still have a remote that operates the Split. No network or cloud required.