Glad to hear it. I've been using Intercom in a web app for the past 6 months, and it's awesome. Definitely makes it much easier to track activity and communicate with users through the site. I wish Olark had some of the Intercom features, or that Intercom had a chat feature.
Well done guys. Intercom has been great at helping us communicate better during our own beta.
Can't wait to see what the next 6 months brings :)
Wow, why did this story suddenly go from rank 1 to rank 35 in just a few minutes?