From a pharmacy POV that doesn't address your problems with Healthcare in general:
Everyone gets a baseline minimum level of care, but there are varying levels of "working with" when problems arise when you have a fixed amount of time you can get everything done in.
If you don't have time, you have to use SOME other heuristic to determine priority. (Mainly speaking to how much leg work the patient wants the pharmacy to put in, vs themselves)
From other Healthcare POV:
There's a reason why so many people burn out. The people that make a career out of it without getting jaded are actually incredible.
>If you gave 50 junkies their drugs but it meant you didnt hassle even 1 legit patient Id call it a win.
But the other moral hazard comes into place when you're the one okaying questionable prescriptions that could result in someone's death.
Insulin syringes was another case where junkies would lie to your face about what they were using them for. I worked with a pharmacist that wouldn't sell them to people that didn't have a reasonable way of proving that they needed them for legitimate purposes. Why? A junkie ODed outside his pharmacy after buying them.
How many junkies would you have to kill before changing your own personal policy? If you don't care about killing people, it's extremely easy to just say you'll sell them to everyone.
>I was complaining about the law itself, and complaining about primary care physicians.
My point was some of the blame should be on the pharmacists or techs when they aren't telling you the full truth. (And it felt like they weren't when I read your post)
The out of state script is a good example of what I'm talking about.
If it was a CII paper script they couldn't legally fill it.
But they could have also told you that an out of state doctor could eScribe in a CII if they really cared to do so.[1] And if it wasn't a CII but still scheduled they might have been legally able to fill it anyways based on the criteria in the link I posted.
I've gotten hassled for even out of city CII scripts, and it's the same play where they create just enough friction to make it easier for you to go somewhere else.
1. https://www.pharmacy.texas.gov/files_pdf/QUICK_REFERENCE_GUI...