A man says he accidentally unlocked and drove someone else’s Tesla using the app
globalnews.ca
globalnews.ca
These details were likely left out to make a more interesting story.
However, as critical and sceptical as I am towards the fad of needlessly "smart-ing" and "app-ing" everything (Tesla being a prime example of this) I will admit I find the story suspicious. The fact that:
1- ...the owner of the car was able to so quickly intuit that his car had been driven off by mistake by the owner of another car next to it...
2- ...that the owner was able to find the other driver's number in said other car (how many people have their phone numbers in clear view inside their car?) and was confident enough about the situation that he texted that number to inform the driver of the mistake...
3- ...and the driver conveniently noticed a crack in the windshield and cared enough about it to phone his wife right now for an explanation, and then saw the text messages from the owner (texting and driving much?)...
...makes me seriously suspect that this whole thing is a set-up or intentional publicly stunt of some sort, done in collusion between both Tesla owners.
Said other guy thus found an unlocked Tesla next to where his was supposed to be and guessed what happened, found the document and texted.
Certainly people shouldn't ever be able to get into somebody else's car, but it's the kind of bug that I can see happening. Your customer being unable to report it as your email is full is ridiculous.
Luckily they can bring the issue up with the dealership...
When I was having an issue with my powerwall, I had to explain my story to 3 support agents, including "what the last person told me" which was met with doubt and incredulity and increasing belligerent insistence by each new support agent, until finally my a*holeness earned me the right to talk with a support boss who was able to confirm what the first agent had told me, which was that my software glitch necessitated the complete replacement of my powerwall under warranty (THAT process was seamless though in their defense)
It would be hilarious if this happened because they sacked some admins who were also working at Twitter. Another possibility: they implemented some sort of whitelist of known addresses at mail server level, so that some selected people can write to that address, while mails by others are bounced. However, a full mailbox doesn't make them look that professional, so I'm not sure about that.
To the best of their abilities, the car talk guys surmise that someone with a similar car had the same key as the caller. They unlocked it and started the car without realizing it was the wrong one, drove a little before they realized their mistake, then parked and left it.
I forget the exact details, but I guess it was a cost saving measure to only make so many key variations.
With moden digital keys it should be easy to make them unique.
I ran into him in a restaurant one time and when I left he had parked in a prime spot right up front, which I had used when possible on previous visits.
I walked right up to his vehicle, unlocked the door and said "hey wait a minute I don't have those kind of seats!"
I went back in, showed him how it worked and we figured we could call each other instead of a locksmith if we got locked out in the future.
After I came back, I went to my SUV and touched and opened the door, which I attributed to smart key, and sat inside.
It felt different, leather was brown instead of original color, dash looked different, etc. I was confused so I came out and realized it was not mine but another white SUV that was parked next to mine. Saw a guy giving me a weird look. Quietly went to mine and drove away.
Probably the guy had unlocked his car just before I’d entered, not sure.
Luckily I was in the Bay Area and not in a handgun friendly state, otherwise who knows..
Hell, we had a guy find his way into our caravan drunk one night, and the only way our having a gun factored into it was to ensure a police officer got the hell to the scene tut sweet.
For the curious, the guy was fine, mistook the vehicle for his yada yada...
Point being. Guns don't kill people. People kill people. It ain't rhetoric. It's a fact. I'd have personally laughed and started a conversation if it was my car, seeing as the individual in question clearly had peak taste in automobile.
>Randev said the other Tesla driver told him he was able to get his number because he had printed out a document, which was in his car and it had his phone number on it.
Or perhaps peeked thru the window?
Maybe the other guy's car was left unlocked and the app just unlocked his car, which was left unlocked after the main guy drove off with the other guy's car?
How did the other Tesla driver get into Randev's car? Did the other Tesla driver's app also have a glitch?
It just seems that the protagonists of this story were not only able to very quickly understand what should be a very confusing situation, but also somehow out of shere luck came across just the right clues and were right in their assumptions without any significant priors.
Much as I like shitting on the failures of IoT-and-adjacent overtechnification, this story raises many alarm bells in my head.
> Global News also reached out to Tesla multiple times but did not hear back.
Try tweeting at the CEO.
- tweet by Twitter CEO, 2023-06-07
I don’t think these were communist cars as suggested above.
Guess the pins in those old locks were like bits. The ignition has to have all the bits right, but the door only had to match the highest ones.
- Upcoming Musk tweet.