Google internally developed chatbots like ChatGPT years ago
businessinsider.com
businessinsider.com
2022 LaMDA: https://arxiv.org/abs/2201.08239
2020 chat bot: https://arxiv.org/abs/2001.09977
2018 bert: https://arxiv.org/abs/1810.04805
2017 LLM: https://arxiv.org/abs/1706.03762
Raises costs and get them no new customers.
If you have the ability to do so, don't let business types control your products. Engineers should stick together and build in their own. The investor and executive class, that doesn't do actual problem solving but just focuses on using other people to collect more money regardless of all else, should not be rewarded.
In other news, Boeing internally developed warp FTL travel years ago and IBM developed a working multi-billion-qubit quantum computer internally years ago.
They aren't innovators or change agents, they are a calcified heard of pandas that can't hunt. Yes they can do interesting research, but they can't successfully productize that research and take it market. The graveyard of google products is the evidence.