I'll say it, it sucks and its slow. The company I started at recently uses it and I hate it so much. Scrolling through a PR, viewing comments in a PR, adding comments in a PR, its all so clunky and GH Actions destroys BB pipelines. It's crap.
But it's good to have competition. Can you imagine if there was only one cell phone provider? Even a subpar competitor in the space can prevent people from being held captive. If bitbucket didn't exist, Microsoft might start charging users per repo for all we know
Sure, I get it, they're working on enterprise features that make them (more) money. But then don't have the audacity to present me an NPS survey to see how incredibly happy I am with their product. Ugh.