Part of what I hated about Product Management at my last role was the consistent helplessness I felt when I was on calls with our customers. I could tell our product wasn't meeting their needs but all I could do was try my best to give the engineers context on how best to eventually meet them.

I remember my first few days on the job just being ripped to shreds by our customers who (understandably) were slighted. Don't miss those days at all.