> Problem is, with complex systems often the way to record the mental model is something like a design document, and getting programmers (including myself) to write thoughtful natural language to accompany our code is a constant uphill battle against business pressures to ship more.
In my experience, the more common issue isn't that an initial design doesn't exist, but that it was never touched again after being approved before the implementation, so issues that came about when actually trying to implement it and the corresponding changes to the design aren't captured anywhere, let alone changes made during the ongoing maintenance after it's actually put to use. The only thing more frustrating than a lack of intent written down somewhere is an intent written down that doesn't actually match what's going on, and then having to try to track down if the intent _ever_ matched the actual design, and if so when (and if you're lucky, why) that changed.